Insights from a Dispatcher: The Incident that Changed Me

[This is the fourth of four Blog Posts written by Dispatchers that focus on Dispatching that we are featuring this week (beginning Aug. 27, 2018).] By Dolores Garcia We prepare, we brief, have our 10’s and 18’s, our “9-Lines,” our emergency response guides on our desks as either part of a larger binder or pinned … Continue reading Insights from a Dispatcher: The Incident that Changed Me

Nobody Gets Hurt on My Watch. I Naively Lived By that Motto.

[This is the third of four Blog Posts written by Dispatchers that focus on Dispatching that we are featuring this week (beginning Aug. 27, 2018).] By Renae Crippen, Center Manager, Blue Mountain Interagency Fire Center It was late July. I was sitting in a hot Communications trailer in the middle of a field watching a … Continue reading Nobody Gets Hurt on My Watch. I Naively Lived By that Motto.

A Dispatcher’s Perspective on: Trust, Relationships, and Communication

[This is the first of four Blog Posts written by Dispatchers that focus on Dispatching that we are featuring this week (beginning Aug. 27, 2018).] By Cathy Micek-Hutton, Center Manager, Cody Interagency Dispatch Center The philosophy I convey to my Dispatch staff is that part of our mission is to help others succeed. Now, how … Continue reading A Dispatcher’s Perspective on: Trust, Relationships, and Communication